1. Information We Collect

• Personal Information: Name, email, phone, payment details, and ID during booking.
• Usage Data: IP address, browser type, pages visited, and session duration.
• Cookies & Analytics: Used to improve experience and personalize content.

2. How We Use Your Information

We use your data responsibly to:

• Process and confirm your hotel bookings seamlessly
• Send confirmations, updates, and optional promotions
• Enhance website performance and user experience
• Comply with legal and regulatory requirements

3. Sharing Your Information

We never sell your data. We may share with:

• Trusted partners (payment gateways, booking systems)
• Legal authorities when required by law
• Vivanta properties for service continuity

4. Data Security

We use SSL encryption, firewalls, and regular audits. However, no system is 100% immune to breaches.

5. Your Rights

You can:

• Access, update, or delete your data
• Opt out of marketing emails anytime
• Request data export

6. Third-Party Links

We are not responsible for privacy practices of external websites linked from our platform.

7. Policy Updates

We may revise this policy. Changes will be posted here with the updated date.